Blog - Software Update Installation Interrupted on Select Samsung Android 5.0 Devices

Software Update Installation Interrupted on Select Samsung Android 5.0 Devices

The following devices are affected:

Galaxy Note 4 (N910A)

Galaxy S 5 (G900A)

Galaxy S6 active (SM-G890A)

 

Galaxy S 5 Mini (SM-G800A) 

Resolution

The issue may be related to available storage memory on the device.   

 

To resolve the issue:

 

  1. Clear Cached Data
  • Tap Settings > Storage > Cached data > Clear Cached data
  • Try downloading the software update again
  • Create at least 4 to 7 GB of free storage space
    • Tap Settings > System Tab > Storage > Available Space to check current storage usage
    • Delete Unnecessary files (such as Pictures/Video/Music Files)
    • Try to install again, it should work.

On 2016-03-10 09:31:40 By iGSMunlock

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